Abbey Mortgage Bank Plc is commemorating 30 years of offering clients in Nigeria and abroad options for mortgages, housing, financing, and investments.
The company claims that it has been able to maintain its stability and experience significant growth thanks to the encouragement and business of its devoted and highly regarded clients.
It stated that one of the bank’s basic values is to put the needs of its clients first. “The bank takes pleasure in delivering premium and quality experiences to consumers,” it added.
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Lolita Ejiofor, the general manager and group head of information technology & operations, commented: “At Abbey, we fully embrace the values of customer centrism, and as a result, we have prospered and thrived on the loyalty and support of our consumers. Customer service week is a celebration and appreciation of those who already believe in our revolutionary brand and those whose journey will lead them to start Building Dreams with us!” We are grateful for each one of our wonderful customers and it is because of them that we look forward to commemorating this Customer Service Week in style.”
According to Ejifor, in this year’s Customer Service week, the bank will be appreciated both existing and prospective customers and therefore encouraging them to stop by one of their branches for a chance to receive and enjoy the full extent of appreciation from Abbey.
Meanwhile, one of the bank’s valued customers, Mr. Donatus Okeke, during a meeting recently with his account officer, said: “I have been banking with Abbey for more than 20 years and it has been a stress-free experience for me.”
“I have had three different managers, who have always been proactive in dealing with my accounts. My relationship with the bank has grown over the years and they have become a bank that I can always rely on,” he added.
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Also, and customer, Mrs. Roseline Onyeogu of Early Life School in Iyana Iba, Ojo Local Government Area, Lagos State, said: “I have been banking with Abbey for approximately 30 years, when they were only a small bank, and even in the face of challenges they have continued to evolve as a brand. Now they are 30 years and have become one of the most prestigious mortgage banks in Nigeria, providing exceptional service to customers across Nigeria.”
